Questions & Answers
For anymore questions feel free to call us at (815) 288-7387
If you have anymore questions feel free to call us at (815) 288-7387
How do I surrender my pet?
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Since we are a small crew, we ask that you call ahead of time to ensure we will have space for your pet. We will have paperwork for you to fill out. If we do not have room, we will refer you to someone who might.
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Can I see the animals when I stop in?
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The cat rooms are open for the public to enjoy. The dog kennels are closed to the public, but we do offer dog walking or meet and greets with the dogs.
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Do you have dog boarding?
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Yes, our dog boarding is only $20 a night.
We require the dog to be up to date on all vaccines, including Bordetella. If it's their first stay, please bring the vaccine paperwork from the vet.
If you would like to board with us, please call ahead to check for open dates.
If you have a specific food or medicine for them, we ask that it is brought with them for their stay, we have everything else covered.
You can go to our Dog Boarding page for more information.
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I put in an application how long will it take for me to know if I got approved?
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Between 2 - 4 business days.
If you put it in over the weekend it may take longer.
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How can I volunteer?
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Please call the day of if you want to play with the cats.
If want to help in the mornings, call the day before so we can get you sheduled. Our volunteer hours are from 8a.m to 10a.m for cleaning and, depending on the weather, 1p.m to 4p.m for animal enrichment.
Age requirement of 16 years must accompanied by a parent.
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How will I know who is up for adoption?
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We post all of our adoptable pets on our website and Facebook.
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When you get an animal in what steps are taken before they can be adopted?
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We do a full health and wellness exam of the animal and a temperament test. It takes a full 10 days before they can be moved to adoption.
This allows us to monitor them for sickness and vaccinate if needed. In this time, we do our best to make their stay with us less stressful.
All of our pets are vaccinated and spayed/neutered.
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How can I get a job there?
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If you are looking for a job, please give us a call.
Thank you for having an interest in working with animals,
but it's not all puppies and kittens; we work with people, too. A caring commitment to creating a hospitable, healthy, happy environment for all is what we embrace here.
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